Returns & Exchanges
At GNSS Store, we stand by the precision of our high-performance electronics and offer a 30-day return policy for items in original, unused condition. Whether you need an exchange for a different model or a full refund, our team is dedicated to ensuring your technical requirements are met.
Initiate Your Request
Contact our technical support team via your account dashboard or email to request a Return Merchandise Authorization (RMA) number.
Secure Packaging
Place the electronic device in its original anti-static packaging, ensuring all cables, manuals, and calibration certificates are included to avoid restocking fees.
Shipping and Labeling
Clearly mark your RMA number on the exterior of the package and ship the item using a trackable carrier to our designated service center.
Inspection and Refund
Once our technicians verify the hardware integrity, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing