Frequently Asked Questions
Expert support for your high-precision positioning needs.
What is the typical accuracy of your GNSS modules?
Accuracy varies by model, but our high-precision RTK modules can achieve centimeter-level accuracy (1-2cm) when used with a base station or NTRIP corrections.
Do you offer international shipping for electronic components?
Yes, we ship our GNSS receivers, antennas, and accessories worldwide via express carriers. Shipping costs and delivery times are calculated at checkout based on your location.
Are your products compatible with open-source software like RTKLIB?
Most of our professional-grade modules support RAW data output (UBX/NMEA), making them fully compatible with RTKLIB and other third-party GNSS processing software.
What is your return policy for technical hardware?
We offer a 30-day return policy for unused items in their original packaging. Please note that components showing signs of soldering or physical modification cannot be returned.
Do you provide technical support for integration?
Absolutely. Every purchase includes access to our technical documentation, and our engineering team is available via email to assist with hardware integration and configuration queries.
Is bulk pricing available for enterprise or research projects?
Yes, we offer tiered pricing for volume orders. Please contact our sales department directly to request a formal quote for your project requirements.